Course Outlines

When you click on the links below they will open in Adobe PDF format

Computer Training

Basics PC Basics
Mac Basics
PC Maintenance
Office Suite Word: Fundamentals
Word: Intermediate
Word: Advanced
Excel: Fundamentals
Excel: Intermediate
Excel: Advanced
OneNote 2010 
Outlook: Fundamentals
Outlook: Intermediate
PowerPoint: Fundamentals
PowerPoint: Intermediate
Publisher: Foundation
Access Fundamentals
Accounting/Planning Accounting Basics
Simply Accounting Level 1
Simply Accounting Level 2
Quickbooks Level 1
Quickbooks Level 2
Microsoft Project Foundation
Internet Dreamweaver
Spyware and Viruses
How to Blog and Podcast
Graphics Photoediting
Adobe Photoshop
Adobe Illustrator
Video Editing

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Workplace Essentials

  Balanced Scorecard Basics
  Business Ethics for the Office
  Conflict Resolution
  Controlling Anger
  Customer Service
  Diversity Training
  Emotional Intelligence
  Employee Accountability
  Lean Process Improvement
  Project Management Techniques
  Safety in the Workplace
  Secrets of Change Management
  Stress Relief and Reduction
  Workplace Harassment
  Workplace Violence

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Supervisor Training

  Advanced Project Management
  Budgets and Maintaining Money
  Business Leadership
  Coaching
  Delegation
  Effective Planning and Scheduling
  Human Resource Training
  Intermediate Project Management
  Inventory Management
  Leadership Skills for Supervisors
  Marketing and Sales
  Meeting Management
  Motivation Training
  Negotiating for Results
  Project Management Training
  Risk Management
  Team Building
  The ABCs of Supervising Others
  The Professional Supervisor
  Tough Topics Employee Hygiene

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Sales and Marketing Training

  Building Relationships
  CRM Introduction
  Dynamite Sales Presentations
  Overcoming Objections
  Prospecting for Leads
  Selling Smarter

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Human Resources Training


Anger Management
  Accounting Skills for New Supervisiors
  Building Better Teams
  Business Succession Planning
  Change Management
  Conflict Resolution: One Day Primer
  Effective Performance Reviews
  Employee Dispute Resolution
  Generation Gap
  Hiring for Success
  Managing Customer Service
  Onboarding
  Orientation Handbook
  Performance Management
  Stress Management
  Problem Solving and Decision Making
  Talent Management

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Management Training

  Manage Personal Work Priorities and Professional Development
  Ensure Team Effectiveness
  Identify and Evaluate Marketing Opportunities
  Manage Budgets and Financial Plans Part 1
  Manage Budgets and Financial Plans Part 2
  Manage Projects Part 1
  Manage Projects Part 2
  Manage Quality Customer Service
  Manage Recruitment Selection and Induction Processes
  Managing People and Performance Part 1
  Managing People and Performance Part 2
  Provide Mentoring and Coaching Within the Workplace
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